At Warrior Storage, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, contact us, or rent a storage unit.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
Reserve or rent a storage unit
Contact us via phone, email, or through our website
Create an account or make a payment online
Sign up for promotions or offers
This information may include:
Name
Email address
Phone number
Mailing address
Payment information (processed securely via our payment provider)
Vehicle information (e.g., type, registration)
Any other details you choose to share
We may also collect basic technical information from your browser when you visit our site, such as IP address and browser type.
2. How We Use Your Information
We use the information you provide to:
Process and manage your storage rental
Communicate with you about your account
Send updates, reminders, and promotional offers (if opted in)
Maintain the security and functionality of our facility and website
Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Security
All payment transactions are processed through secure, PCI-compliant payment providers. We do not store full credit card details on our servers.
4. Data Protection
We take reasonable steps to protect your personal information using physical, technical, and administrative security measures.
Our facility and website are designed to safeguard your data, including SSL encryption for online activity.
5. Cookies
Our website may use cookies to enhance your experience, such as remembering your preferences and improving functionality. You can manage or disable cookies through your browser settings.
6. Third-Party Services
We may use trusted third-party services (such as our online rental software provider) to help manage reservations, payments, and communications. These providers are obligated to keep your information secure and confidential.
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Opt out of promotional emails at any time
Request deletion of your information, where applicable
To make such requests, please contact us directly using the contact details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Warrior Storage
1615 E Chemical Dr, Kennewick, WA 99337
Phone: (509) 460-6959
Email: [email protected]